What Happens After You Contact Us?

A woman with brown hair smiling, sitting at a white desk with a laptop, a white decorative cup, and a table lamp in a bright room with a window.

A Simple Process Designed for Peace of Mind

1. Initial Phone Call

Once we receive your inquiry and confirm that your home is within our service area, we’ll give you a call to learn more about your home, travel plans, concerns, and the support you’re looking for. This initial conversation is an opportunity to ask questions, learn more about our services, and determine together whether Snowbird Home Watch is the right fit for you.

To help you prepare, download our Home Watch Interview Guide for helpful questions to ask as you explore your home watch options.

3. Client Paperwork and Contract

Once you're ready to become a client, we'll complete the necessary service agreements, emergency contact information, homeowner preferences, and property details. This information allows us to provide thorough and personalized home checks.

4. Departure Planning

Before you leave, we’ll schedule a meeting with the Home Watch Associate who will be caring for your home during your absence. This is an opportunity to meet your associate, take them on a brief tour of your home, and provide the keys or access information needed for entry.

We’ll also provide comprehensive home preparation checklists and discuss recommendations for securing and protecting your property while you’re away, helping you feel confident and prepared before departure.

5. Your Home Watch Service Begins

After your departure, we'll begin performing scheduled home checks based on your selected service frequency. Each visit includes a thorough review of your property and a detailed report delivered through our secure reporting system.

6. Detailed Reports & Communication

Following each home check, you'll receive a report documenting our findings, along with time stamped photos and notes. If an issue is discovered, we'll notify you promptly and help coordinate the appropriate response.

7. Returning Home

When you're ready to return, we can assist with services to help prepare your home for your arrival so you can return with confidence and peace of mind.