A Simple Process Designed for Peace of Mind

1. Initial Phone Call

After we receive your inquiry, we will call you and start with a conversation to learn more about your home, travel plans, concerns, and the level of support you're looking for. This is an opportunity to ask questions and determine whether our services are the right fit for your needs.

2. In-Home Consultation

If you'd like to move forward, we'll schedule a consultation at your home. During this visit, we'll walk through the property together, discuss your specific concerns, review any systems that require monitoring, and explain how our home watch services work.

3. Client Paperwork

Once you're ready to become a client, we'll complete the necessary service agreements, emergency contact information, homeowner preferences, and property details. This information allows us to provide thorough and personalized home checks.

4. Departure Planning

Before you leave, we'll help ensure your home is prepared for your absence. We provide our clients with comprehensive home preparation checklists and can discuss recommendations for securing and protecting your property while you're away.

5. Your Home Watch Service Begins

After your departure, we'll begin performing scheduled home checks based on your selected service frequency. Each visit includes a thorough review of your property and a detailed report delivered through our secure reporting system.

6. Detailed Reports & Communication

Following each home check, you'll receive a report documenting our findings, along with time stamped photos and notes. If an issue is discovered, we'll notify you promptly and help coordinate the appropriate response.

7. Returning Home

When you're ready to return, we can assist with services to help prepare your home for your arrival so you can return with confidence and peace of mind.