Privacy policy.

Effective Date: 6.1.26

At Snowbird Home Watch, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our home watch services.

1. Information We Collect

We may collect the following types of information:

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Property address

  • Property details, including security codes, garage codes, and keypad codes when necessary to provide services

  • Emergency contact information

  • Billing and payment information

  • Information you provide through contact forms, quote requests, consultations, surveys, or customer support communications

We also collect information when you:

  • Submit a Contact Us or quote request form

  • Request information about our services

  • Download free resources, guides, or checklists

  • Purchase digital products

  • Subscribe to our newsletter or email updates

  • Become a client and complete onboarding documents

2. How We Use Your Information

  • We use your information to:

    • Respond to questions and service inquiries.

    • Provide home watch and concierge services.

    • Process purchases and payments.

    • Deliver free downloads, guides, checklists, and digital products.

    • Send newsletters, homeowner tips, educational resources, company updates, and promotional emails when you have subscribed or otherwise consented to receive them.

    • Communicate regarding appointments, services, invoices, and customer support.

    • Improve our website, products, services, and customer experience.

    • Meet legal, accounting, and business obligations.

  • You may unsubscribe from our marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly. Transactional emails related to purchases or services may still be sent when necessary.

3. How We Protect Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse, including:

  • Encryption: Data transmitted through our website is secured using SSL encryption.

  • Restricted Access: Personal information is accessible only to authorized personnel.

  • Secure Storage: Records are stored in systems with up-to-date security protocols.

4. Sharing Your Information

We may share information with trusted third party service providers that help us operate our business, including payment processors, website hosting providers, email marketing platforms, scheduling software, document signing services, and customer relationship management systems. These providers are permitted to use your information only as necessary to provide services on our behalf.

5. Your Privacy Rights

You have the right to:

  • Access the personal information we maintain about you.

  • Request corrections.

  • Request deletion of your personal information where permitted by law.

  • Withdraw your consent to receive marketing emails.

  • Request information about how your personal information is used.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Understand how visitors use our website.

  • Improve website performance.

  • Remember user preferences.

  • Measure the effectiveness of our marketing efforts.

7. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10.Email Communication

If you subscribe to our newsletter, download a free resource, purchase a digital product, or otherwise provide your email address, we may send you:

  • Requested downloads and purchase confirmations

  • Educational homeowner resources

  • Seasonal home maintenance tips

  • Company news and updates

  • Promotions related to our products and services

You may unsubscribe from promotional emails at any time using the unsubscribe link included in our emails. Service-related communications regarding existing purchases or services may still be sent when necessary.

11.Data Retention

We retain personal information only for as long as necessary to provide our services, fulfill purchases, comply with legal obligations, resolve disputes, and enforce our agreements.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Snowbird Home Watch
4 Sandpiper Lane, North Oaks, MN 55127
acantell@snowbirdhomewatchmn.com
612-850-9515