Terms of service.
Effective Date: July 14, 2026
Welcome to Snowbird Home Watch. By accessing our website or engaging our services, you agree to these Terms of Service ("Terms"). Please read them carefully. If you do not agree with these Terms, please do not use our website or services.
1. Services Provided
Snowbird Home Watch provides professional Home Watch services consisting of periodic visual observations of readily accessible areas of an unoccupied property. Our services are designed to identify visible issues that may require the homeowner's attention and to communicate those observations promptly.
Services may include, but are not limited to:
Scheduled Home Watch visits
Visual observations of the property's interior and exterior
Electronic reports with photographs documenting observed conditions
Coordination of maintenance or repair services upon client request
Concierge services as requested
Vendor access coordination
The specific scope and frequency of services will be outlined in the Client Service Agreement.
Home Watch services are not home inspections, engineering evaluations, code compliance inspections, security services, property management, maintenance services, pest inspections, or guarantees of the future condition of the property.
2. Services Not Included
Unless specifically agreed to in writing, Snowbird Home Watch does not provide:
Technical or engineering inspections
Roof or structural inspections
HVAC, plumbing, electrical, or appliance diagnostics
Mold testing or environmental testing
Pest inspections or extermination services
Security monitoring
Emergency response services
Snow removal, lawn care, or general property maintenance
Insurance claim representation
Any service requiring a licensed contractor unless separately contracted through that professional
3. Client Responsibilities
By engaging our services, you agree to:
Provide accurate and current contact information.
Provide safe access to the property, including keys, garage remotes, alarm codes, and access instructions as needed.
Notify us of any changes to the property, occupancy status, alarm systems, utilities, or emergency contacts.
Maintain homeowner's insurance appropriate for the property.
Maintain utility services as necessary to protect the property.
Keep heating, plumbing, electrical, and other building systems properly maintained.
Respond promptly to communications regarding observed issues.
Ensure pets are removed or safely secured during scheduled visits unless otherwise agreed.
4. Service Fees and Payments
Fees are determined based on the size, location, service frequency, and specific needs of the property.
Payment terms will be outlined in the Client Service Agreement.
Late payments may result in suspension or termination of services.
The client remains responsible for any approved third party vendor charges incurred on their behalf.
5. Cancellation and Termination
Either party may terminate services in accordance with the Client Service Agreement.
Cancellation of scheduled services with less than 24 hours' notice may result in applicable service charges.
Refunds for prepaid services, if any, will be handled according to the Client Service Agreement.
6. No Warranty
Snowbird Home Watch performs services using reasonable care and professional judgment.
However, we do not guarantee that every issue, defect, leak, equipment failure, pest activity, security concern, mold condition, or future problem will be discovered.
Conditions may develop before, during, or after a scheduled visit. Reports reflect only the conditions visually observed at the date and time of the visit.
7. Reports and Photographs
Our reports and photographs document conditions observed during a scheduled visit.
They are not intended to serve as:
A home inspection
An engineering report
A code compliance inspection
A warranty of property condition
A guarantee that no defects exist
Conditions may change immediately after a visit has been completed.
8. Third Party Vendors
At the client's request, Snowbird Home Watch may recommend, coordinate access for, or communicate with third party contractors or service providers.
These recommendations are provided solely as a convenience.
Snowbird Home Watch does not supervise, warrant, guarantee, insure, or assume responsibility for the work, pricing, licensing, insurance, scheduling, or performance of any third party vendor.
Clients are solely responsible for selecting, approving, hiring, supervising, and paying all contractors.
9. Access to Property
By engaging our services, you authorize Snowbird Home Watch to enter your property during scheduled visits and, when authorized by you or reasonably necessary, during situations requiring immediate attention.
We will take reasonable care to secure the property upon departure.
Snowbird Home Watch is not responsible for conditions that cannot be observed because of locked rooms, inaccessible areas, weather conditions, obstructed views, dangerous conditions, or other circumstances beyond our control.
10. Emergency Situations
If an apparent emergency or urgent condition is observed, Snowbird Home Watch will make reasonable efforts to contact the homeowner or designated emergency contact.
If previously authorized by the client, we may contact emergency responders or service providers when circumstances reasonably warrant.
Snowbird Home Watch cannot guarantee response times, emergency outcomes, or the availability of contractors or emergency services.
Any costs associated with emergency services, repairs, contractors, or related expenses remain the client's responsibility.
11. Limitation of Liability
To the fullest extent permitted by Minnesota law, Snowbird Home Watch's liability for any claim arising from or relating to our services shall be limited to the amount paid by the client for the specific service giving rise to the claim.
Snowbird Home Watch shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to loss of use, loss of income, diminished property value, mold, water damage, frozen pipes, theft, vandalism, weather related damage, or equipment failure, except where prohibited by applicable law.
12. Force Majeure
Snowbird Home Watch shall not be responsible for delays or failure to perform services caused by circumstances beyond our reasonable control, including severe weather, natural disasters, utility outages, road closures, government actions, labor shortages, internet or communication failures, civil emergencies, or other events commonly referred to as acts of God.
13. Website and Educational Content
Information provided on this website, blog, newsletters, and downloadable resources is intended for general educational purposes only.
It should not be considered legal, engineering, insurance, construction, home inspection, or professional maintenance advice.
14. Digital Products
Any digital guides, checklists, templates, or downloadable resources sold or provided by Snowbird Home Watch are educational tools intended to assist homeowners.
They are not customized professional advice and do not guarantee protection against property damage or loss.
All digital products are protected by copyright and may not be copied, redistributed, resold, or reproduced without written permission.
15. Privacy
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.
16. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of Minnesota.
17. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
18. Entire Agreement
These Terms, together with any signed Client Service Agreement and our Privacy Policy, constitute the entire agreement between the parties regarding the use of our website and services unless otherwise agreed in writing.
19. Changes to These Terms
Snowbird Home Watch reserves the right to update these Terms at any time.
Updated versions will be posted on our website with a revised effective date.
Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.
20. Contact Information
If you have any questions regarding these Terms, please contact us:
Snowbird Home Watch
4 Sandpiper Lane
North Oaks, MN 55127
acantell@snowbirdhomewatchmn.com
612-459-5479